Service Alerts
Alerts relating to Service Calls, technician productivity and tracking (but not Service Contracts)
- ID90 Parts Warranty best practice
- ID432 – Flip Call Type Code to Match Incomplete Reason Code on Rescheduled Call Overview & Sample:
- ID37 - Call Board Summary Status Overview & Sample:
- ID225 - Equipment MIF/Population Report by Territory/Technician Overview & Sample:
- ID172 - Tech Status Report - not Dispatched or Arrived Overview & Sample:
- ID181 - Notify Customers Open, Dispatch, Closed Calls Overview & Sample:
- ID90 Parts Warranty - Overview & Sample
- ID54 - New call Opened/Dispatched/Closed for Help Desk Overview & Sample:
- ID183 - ETA Request from Customer Overview & Sample:
- ID90 - Make and Item Custom Properties
- Field Tech Attribute Assignment
- ID474 - Techs Idle Past 15 Minutes Overview & Sample: