Service Alerts
Alerts relating to Service Calls, technician productivity and tracking (but not Service Contracts)
- ID743 - List of Tech Call Remarks and Notes Summary Overview & Sample:
- ID342 - Alert to Tech when Parts on New Rescheduled Call are Available in other Warehouses Overview & Sample:
- ID167 - Courtesy calls triggering callbacks, Overview & Sample
- ID755 - Parts Ordered on PO were not used when Call closed Overview & Sample:
- ID921 - Parts Not Meeting Yield - Canon Version Overview & Sample:
- ID799 - Service Call for a Lease End Machine Overview & Sample:
- ID10 - Released from Hold Calls where parts are available > W hours Overview & Sample:
- ID640 - Pros Elite Call Back Criteria Overview & Sample:
- ID103 - Warranty on Consumable Items (in Development)
- ID207 - Pages Serviced & Parts Variance Details SSRS Overview & Sample:
- ID205 - Tech Productivity Report of Tech Time Log Data Overview & Sample:
- ID206 - Call Back Detail SSRS Overview & Sample:
- ID204 - Tech Productivity Report Overview & Sample:
- ID44 - Non-Billable Part at Cost Exceeding W Used on Call Overview & Sample:
- ID628 - Call Incompleted for Parts but Tech has Parts Needed Overview & Sample:
- ID629 - Parts Required on Incomplete Call Overview & Sample:
- ID55 - Notify of Rescheduled Call Created WP and/or Badsync and PartsCost Exceeds Overview & Sample:
- ID56 - New On Hold for Parts (WP/BadSync) Call Created Overview & Sample:
- ID17 - Technician On-Site Too Long Overview & Sample:
- ID2 - Dispatched/OnSite After Hours Overview & Sample:
- ID210 - Items Used on Service Call Overview & Sample:
- ID651 - Call Back Analysis Report Overview & Sample:
- ID559 - Detractor Service Call Placed Overview & Sample:
- ID612 - Update Service & Sales Message with NPS Detractor Information Overview & Sample:
- ID929 - Calls with Response Time Ticking Overview & Sample:
- ID511 Report of Tech Parts Usage by $ Amount for Day/Month to Tech/Manager Overview & Sample;
- ID677 - Technician Car Stock Not Counted Overview & Sample:
- ID931 - Escalate eInfo Service Call (in Development)
- ID303 - Shipping Efficiency by Tech (in Development):
- ID928 - Schedule Calls with Appointments Overview & Sample: